Update Troubleshooting.md
Этот коммит содержится в:
@@ -8,9 +8,6 @@
|
||||
|
||||
#### Common Issues
|
||||
|
||||
##### Error message in logs when attempting to sign-up: `x509: certificate signed by unknown authority`
|
||||
- This error may appear when attempt to use a self-signed certificate to setup SSL, which is not yet supported by Mattermost. You can resolve this issue by setting up a load balancer like Ngnix. A ticket exists to [add support for self-signed certificates in future](x509: certificate signed by unknown authority).
|
||||
|
||||
##### Lost System Administrator account
|
||||
- If the System Administrator account becomes unavailable, a person leaving the organization for example, you can set a new system admin from the commandline using `./platform -assign_role -team_name="yourteam" -email="you@example.com" -role="system_admin"`.
|
||||
- After assigning the role the user needs to log out and log back in before the System Administrator role is applied.
|
||||
@@ -24,7 +21,9 @@
|
||||
|
||||
The following is a list of common error messages and solutions:
|
||||
|
||||
##### "We cannot reach the Mattermost service. The service may be down or misconfigured. Please contact an administrator to make sure the WebSocket port is configured properly"
|
||||
###### `We cannot reach the Mattermost service. The service may be down or misconfigured. Please contact an administrator to make sure the WebSocket port is configured properly`
|
||||
- Message appears in blue bar on team site. Check that [your websocket port is properly configured](https://github.com/mattermost/platform/blob/master/doc/install/Production-Ubuntu.md#set-up-nginx-server).
|
||||
|
||||
|
||||
###### `x509: certificate signed by unknown authority` in server logs when attempting to sign-up
|
||||
- This error may appear when attempt to use a self-signed certificate to setup SSL, which is not yet supported by Mattermost. You can resolve this issue by setting up a load balancer like Ngnix. A ticket exists to [add support for self-signed certificates in future](x509: certificate signed by unknown authority).
|
||||
|
||||
Ссылка в новой задаче
Block a user