Before filing a bug report, please check the following:

1. Confirm you’re filing a new issue. [Search existing tickets in Jira](https://mattermost.atlassian.net/jira/software/c/projects/MM/issues/) and [existing issues in GitHub](https://github.com/mattermost/mattermost/issues) to ensure that the ticket does not already exist.
2. Confirm your issue does not involve security. Please submit security issues via our [Responsible Disclosure Policy](https://mattermost.com/security-vulnerability-report/).
3. Confirm your issue is not a feature request. Please submit feature requests on [UserVoice](https://mattermost.uservoice.com/forums/306457-general).
4. Confirm your issue is not a troubleshooting question. Please submit troubleshooting questions on the [forum](https://forum.mattermost.com/).
5. File a bug report using the format below. Mattermost will confirm steps to reproduce and file in Jira, or ask for more details if there is trouble reproducing it. If there's already an existing bug in Jira, it will be linked back to the GitHub issue so you can track when it gets fixed.

#### Summary
Bug report in one concise sentence.

#### Steps to reproduce
What are the steps to reproduce the issue?

#### Operating System
What Operating System do you use? (examples: Windows 10 x64, macOS Ventura 13.2 Apple Silicon, Ubuntu Linux 22.04 LTS x64)

#### Mattermost Server Version
Which version of the Mattermost Server did this occur on? (You can find your Mattermost Server version via **Mattermost Menu** > **About Mattermost**)

#### Expected behavior
What is the expected behaviour?

#### Observed behavior
What issue did you see happen?

#### Log Output
Output from the log files if applicable.

#### Additional Information
Additional helpful information, such as error messages and/or screenshots.

#### Possible fixes
If you can, link to the line of code that might be responsible for the problem.