diff --git a/server/channels/api4/license.go b/server/channels/api4/license.go
index 9911c241e1..02420a824d 100644
--- a/server/channels/api4/license.go
+++ b/server/channels/api4/license.go
@@ -354,15 +354,18 @@ func requestTrueUpReview(c *Context, w http.ResponseWriter, r *http.Request) {
 	// Do not send true-up review data if the user has already requested one for the quarter.
 	// And only send a true-up review via as a one-time telemetry request if telemetry is disabled.
 	telemetryEnabled := c.App.Config().LogSettings.EnableDiagnostics
-	if telemetryEnabled != nil && !*telemetryEnabled {
+	if telemetryEnabled != nil && *telemetryEnabled {
 		// Send telemetry data
 		c.App.Srv().GetTelemetryService().SendTelemetry(model.TrueUpReviewTelemetryName, profileMap)
-
-		// Update the review status to reflect the completion.
-		status.Completed = true
-		c.App.Srv().Store().TrueUpReview().Update(status)
+	} else {
+		// Telemetry is disabled, submit true up review profile via CWS.
+		c.App.Cloud().SubmitTrueUpReview(profileMap)
 	}
 
+	// Update the review status to reflect the completion.
+	status.Completed = true
+	c.App.Srv().Store().TrueUpReview().Update(status)
+
 	// Encode to string rather than byte[] otherwise json.Marshal will encode it further.
 	encodedData := b64.StdEncoding.EncodeToString(profileMapJson)
 	responseContent := struct {
diff --git a/server/channels/einterfaces/cloud.go b/server/channels/einterfaces/cloud.go
index 70cdc4676a..1dd2ea65ac 100644
--- a/server/channels/einterfaces/cloud.go
+++ b/server/channels/einterfaces/cloud.go
@@ -48,4 +48,7 @@ type CloudInterface interface {
 
 	SelfServeDeleteWorkspace(userID string, deletionRequest *model.WorkspaceDeletionRequest) error
 	SubscribeToNewsletter(userID string, req *model.SubscribeNewsletterRequest) error
+
+	// Used only for when a customer has telemetry disabled. In this scenario, true up review telemetry will be submitted via CWS.
+	SubmitTrueUpReview(trueUpReviewProfile map[string]any) error
 }
diff --git a/webapp/channels/src/components/analytics/true_up_review.tsx b/webapp/channels/src/components/analytics/true_up_review.tsx
index 5098999d63..c5ce7b38b2 100644
--- a/webapp/channels/src/components/analytics/true_up_review.tsx
+++ b/webapp/channels/src/components/analytics/true_up_review.tsx
@@ -223,10 +223,6 @@ const TrueUpReview: React.FC = () => {
         return null;
     }
 
-    if (telemetryEnabled) {
-        return null;
-    }
-
     pageVisited(TELEMETRY_CATEGORIES.TRUE_UP_REVIEW, 'pageview_true_up_review');
 
     return (