diff --git a/doc/install/Troubleshooting-Email.md b/doc/install/Troubleshooting-Email.md new file mode 100644 index 0000000000..0ddc807bb4 --- /dev/null +++ b/doc/install/Troubleshooting-Email.md @@ -0,0 +1,21 @@ + +change settings via system console + +known good settings for providers: +amazon ses +postfix +gmail +hotmail +sendgrid + +if you fill in a username/password you must use a secure connection like TLS or STARTTLS + +test connection +check error logs +search for specific smtp errors like '555' with your provider. + +Adv Email trouble shooting +from the machine (if docker then exec) +run telnet to make sure host/port is correct +issue ELHO cmd to see if you can see stuff like STARTTSL +