Chore(cypress): Fix Known flaky test (#27019)

e2e-tests/cypress/tests/integration/channels/system_console/site_configuration/announcement_banner_spec.js

@@ -113,6 +113,9 @@ describe('Announcement Banner', () => {
                 cy.get(`a[href="${bannerEndLink}"]`).should('not.be.visible');
             });
 
+        // Go back to Channels
+        cy.get('a.backstage-navbar__back').click();
+
         // # Hover over the banner
         cy.get('@announcementBanner').trigger('mouseover');
 

e2e-tests/cypress/tests/integration/channels/system_console/site_configuration/link_customization_e20_1_spec.js

@@ -53,7 +53,7 @@ describe('SupportSettings', () => {
             // * Verify links changed
             [
                 {text: 'Report a problem', link: problemLink},
-                {text: 'Help resources', link: helpLink},
+                {text: 'Ask the community', link: askCommunityLink},
             ].forEach((guide) => {
                 cy.findByText(guide.text).
                     parent().
@@ -168,7 +168,6 @@ describe('SupportSettings', () => {
         cy.uiOpenHelpMenu().within(() => {
             // * Verify 4 options shown
             cy.findByText('Ask the community');
-            cy.findByText('Help resources');
             cy.findByText('Report a problem');
             cy.findByText('Keyboard shortcuts');
 
@@ -193,16 +192,10 @@ describe('SupportSettings', () => {
 
         // # Open help menu
         cy.uiOpenHelpMenu().within(() => {
-            // * Verify 3 options shown
-            cy.findByText('Help resources');
+            // * Verify 2 options shown
             cy.findByText('Report a problem');
             cy.findByText('Keyboard shortcuts');
 
-            // * Verify help link has changed
-            cy.findByText('Help resources').
-                parent().
-                should('have.attr', 'href', helpLink);
-
             // * Verify report a problem link has changed
             cy.findByText('Report a problem').
                 parent().