Report a problem (#30444)

* Add report a problem type and allow logs config

* Improve device type logic

* Add tests and minor fixes

* Add texts

* Fix tests by avoiding circular dependencies

* Fix test

* Fix useexternallink updating mailtos, and changing the content of query parameters

* Fix texts

* Fix e2e test

* Fix tsc

---------

Co-authored-by: Mattermost Build <build@mattermost.com>

e2e-tests/cypress/tests/integration/channels/system_console/site_configuration/link_customization_e20_1_spec.js

@@ -42,6 +42,7 @@ describe('SupportSettings', () => {
         cy.findByTestId('SupportSettings.PrivacyPolicyLinkinput').clear().type(privacyLink);
         cy.findByTestId('SupportSettings.AboutLinkinput').clear().type(aboutLink);
         cy.findByTestId('SupportSettings.HelpLinkinput').clear().type(helpLink);
+        cy.findByTestId('SupportSettings.ReportAProblemTypedropdown').select('Custom link');
         cy.findByTestId('SupportSettings.ReportAProblemLinkinput').clear().type(problemLink);
 
         // # Save setting then back to team view
@@ -114,7 +115,7 @@ describe('SupportSettings', () => {
     it('MM-T1036 - Customization: Blank Help and Report a Problem hides options from help menu', () => {
         // # Change help and report links to blanks
         cy.findByTestId('SupportSettings.HelpLinkinput').type('any').clear();
-        cy.findByTestId('SupportSettings.ReportAProblemLinkinput').type('any').clear();
+        cy.findByTestId('SupportSettings.ReportAProblemTypedropdown').select('Hide link');
 
         // # Save setting and back to team view
         saveSetting();
@@ -157,11 +158,10 @@ describe('SupportSettings', () => {
 
         // * Verify that hover shows "Help" text
         cy.uiGetHelpButton().
-            trigger('mouseover', {force: true}).
-            should('have.attr', 'aria-describedby').
-            and('equal', 'userGuideHelpTooltip');
+            trigger('mouseenter').
+            should('have.attr', 'aria-describedby');
         cy.uiGetHelpButton().
-            trigger('mouseout', {force: true}).
+            trigger('mouseleave').
             should('not.have.attr', 'aria-describedby');
 
         // # Open help menu
@@ -184,6 +184,7 @@ describe('SupportSettings', () => {
 
         // Edit help link and report a problem link
         cy.findByTestId('SupportSettings.HelpLinkinput').clear().type(helpLink);
+        cy.findByTestId('SupportSettings.ReportAProblemTypedropdown').select('Custom link');
         cy.findByTestId('SupportSettings.ReportAProblemLinkinput').clear().type(problemLink);
 
         // # Save setting and back to team view

e2e-tests/cypress/tests/support/api/cloud_default_config.json

@@ -190,6 +190,7 @@
         "AboutLink": "https://mattermost.com/pl/about-mattermost",
         "HelpLink": "https://mattermost.com/pl/help/",
         "ReportAProblemLink": "https://mattermost.com/pl/report-a-bug",
+        "ReportAProblemType": "link",
         "ForgotPasswordLink": "",
         "SupportEmail": "",
         "CustomTermsOfServiceEnabled": false,

e2e-tests/cypress/tests/support/api/on_prem_default_config.json

@@ -298,6 +298,7 @@
         "AboutLink": "https://mattermost.com/pl/about-mattermost",
         "HelpLink": "https://mattermost.com/pl/help/",
         "ReportAProblemLink": "https://mattermost.com/pl/report-a-bug",
+        "ReportAProblemType": "link",
         "ForgotPasswordLink": "",
         "SupportEmail": "",
         "CustomTermsOfServiceEnabled": false,

e2e-tests/playwright/lib/src/server/default_config.ts

@@ -396,6 +396,9 @@ const defaultServerConfig: AdminConfig = {
         AboutLink: 'https://mattermost.com/pl/about-mattermost',
         HelpLink: 'https://mattermost.com/pl/help/',
         ReportAProblemLink: 'https://mattermost.com/pl/report-a-bug',
+        ReportAProblemType: 'link',
+        ReportAProblemMail: '',
+        AllowDownloadLogs: true,
         ForgotPasswordLink: '',
         SupportEmail: '',
         CustomTermsOfServiceEnabled: false,