diff --git a/web/react/stores/socket_store.jsx b/web/react/stores/socket_store.jsx
index d4b0e62dbf..4d69a67169 100644
--- a/web/react/stores/socket_store.jsx
+++ b/web/react/stores/socket_store.jsx
@@ -86,7 +86,7 @@ class SocketStoreClass extends EventEmitter {
 
                 this.failCount = this.failCount + 1;
 
-                ErrorStore.storeLastError({connErrorCount: this.failCount, message: 'We cannot reach the Mattermost service.  The service may be down or misconfigured.  Please contact an administrator to make sure the WebSocket port is configured properly.'});
+                ErrorStore.storeLastError({connErrorCount: this.failCount, message: 'Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port.'});
                 ErrorStore.emitChange();
             };
 
diff --git a/web/react/utils/client.jsx b/web/react/utils/client.jsx
index bc73f3c64a..a93257dd2a 100644
--- a/web/react/utils/client.jsx
+++ b/web/react/utils/client.jsx
@@ -34,7 +34,7 @@ function handleError(methodName, xhr, status, err) {
 
             if (oldError && oldError.connErrorCount) {
                 errorCount += oldError.connErrorCount;
-                connectError = 'We cannot reach the Mattermost service.  The service may be down or misconfigured.  Please contact an administrator to make sure the WebSocket port is configured properly.';
+                connectError = 'Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port.';
             }
 
             e = {message: connectError, connErrorCount: errorCount};